Your Medical Center Bill

Peninsula Regional Medical Center will bill all of the insurance companies you provide at registration. Once payment is received from the insurance company, the Medical Center will bill you for any remaining balance. You may also receive separate bills from other health providers. See our “Frequently Asked Questions” section.

Medical Center Bills and Insurance

It is important for you to understand the terms of your insurance coverage. Health insurance providers may have special stipulations, such as utilizing in-network providers or pre-certification requirements, prior to your admission. If your plan requirements are not followed, you could be held financially responsible for all or part of the services received in the Medical Center.

Online Bill Payment

To pay bills online for Peninsula Regional services, you can pay through our secure medical records system, MyPenCare. Learn more at www.mypencare.org. To pay withouth a MyPenCare account, click here.

To pay online bills for services prior to November 1, 2016, please click here.

Health Services Cost Review Commission (HSCRC)

Rates at Maryland hospitals are regulated by a state agency known as the HSCRC. Unlike other states, Maryland patients pay the same rate as insurance companies. Each hospital is assigned its own rate by the HSCRC and the hospital may not discount those rates to insurance companies or to patients. The HSCRC allows for a 2% discount if you pay your bill at the time of discharge or a 1% discount if you pay your bill within 30 days.

If You Do Not Have Insurance

Payment is due at the time of service. Our financial counselors will discuss financial arrangements with you or will assist you in applying for Medical Assistance or investigate other programs that may assist you with your healthcare bill.

If You are Unable to Pay Your Bill

The Peninsula Regional Medical Center financial assistance program provides free or reduced cost care for non-elective services to those in the community who are financially eligible. In order for us to determine eligibility, a patient must complete a financial assistance application (Click here). To discuss financial assistance with a representative, please see the information below in the “Contact Us” section.

Contact Us

You may contact our patient financial services department from 8:00am to 5:00pm Monday through Friday at 1-877-729-7762. You may also email us at PTACCTS@peninsula.org. Our financial counseling office is located in the Frank B. Hanna Outpatient Center and is open from 8:00am to 4:00pm Monday through Friday.