Peninsula Regional Medical Center strives to deliver exceptional care and service to all of our patients. If you have a question or problem that you cannot resolve by talking to your doctor or nurse, please ask to speak with the clinical leader or supervisor for the unit or department. If you are unable to reach that individual, please dial 6100 from the telephone in your room.

If you'd like to contact us after discharge, please call 410-543-7212 between 8 a.m. and 4 p.m. Monday through Friday. You can email patient.experience@peninsula.org, or to contact us in writing, mail your concerns to: Peninsula Regional Medical Center, C/O Patient Experience, 100 East Carroll St., Salisbury, MD 21801.

Other agencies you may contact:

  • Maryland Department of Health and Mental Hygiene, Office of Health Care Quality, Spring Grove Center, Bland Bryant Building, 55 Wade Ave., Catonsville, MD 21228. You may also call 1-877-402-8218 or 410-402-8016.
  • Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL  60181. You may also call 800-994-6610 or email complaints@jcaho.org.