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The Peninsula Regional Medical Center Strategic Plan for 2009-2014 provides a new and challenging direction for our organization. To be successful in this endeavor and responsive to the ever-changing health care environment, organizations need to be able to adapt and remain flexible.
As we embark upon this exciting journey, our mission: to Improve the Health of the Communities We Serve will remain unchanged and at the center of this Strategic Plan. Our Values are the guiding principles of the organization and because they reflect what we care about, we added Transparency to them during this recent process.
Finally, a new Vision Statement for Peninsula Regional was developed. It is a descriptive message that depicts how our organization will look and act three to five years in the future.
The Strategic Planning process was very robust and inclusive of many. It will be incumbent on all of us to commit our time and energy to accomplishing the goals and strategies outlined in the Plan.
Peggy Naleppa President
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Mission Statement Improve the health of the communities we serve.
Values • Respect for every individual • Delivery of exceptional service • Continuous improvement • Safety and effectiveness • Trust and compassion • Transparency
Vision Statement As the Delmarva Peninsula's referral medical center, we will be the leader in providing a system of regional access to comprehensive care that is interconnected, coordinated, safe and the most clinically advanced. We will deliver an exceptional patient and family experience, while fostering a rewarding environment for physicians and employees. Together, Peninsula Regional Medical Center and its physicians will be a trusted partner in improving the health of the region.
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