Peninsula Regional Medical Center - Part of Peninusula Regional Health System


Patients Complaints or Concerns


PATIENT COMPLAINTS OR CONCERNS

Peninsula Regional Medical Center strives to deliver exceptional care and service to all of our patients; however, despite our best efforts there may be occasions when you or your family member believes we have not met this goal.

If you wish to discuss any concerns or complaints during your stay:

  • Ask for the Clinical Leader or Supervisor for the Unit or Department

  • Dial 6100 at any time from your phone in your room.

To contact us in writing, mail your concerns to:

Peninsula Regional Medical Center
C/O Patient Relations Specialist
100 East Carroll Street
Salisbury, MD 21801

Other agencies:

Maryland Department of Health and Mental Hygiene, Office of Health Care Quality, Spring Grove Center, Bland Bryant Building, 55 Wade Ave., Catonsville, MD 21228.  Phone: 1-877-402-8218 or 410-402-8016.

Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL  60181. Phone: 800-994-6610 complaint@jointcommission.org